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Testing Patience : Abhay Agarwal

Testing Patience : Abhay Agarwal 0

🕔20:51, 7.Apr 2020

Abhay Agarwal, Owner, Kanhaiyalal Sarraf Jewellers, Varanasi Two years ago a family of seven members came to the shop. It was around 11 am and we had just opened the shop. The family came to buy gold jewellery for a

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Customisation is the key: Saurabh Dhomne

Customisation is the key: Saurabh Dhomne 0

🕔20:23, 6.Apr 2020

Saurabh Dhomne, Partner, MT Dhomne Jewellers, Wardha A customer wanted us to make a special customised ‘Jaiswal Nath’ as per their family tradition. The customer was new to us so it was a tough job. First, we tried to understand

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Discounts confuse

Discounts confuse 0

🕔20:23, 3.Apr 2020

Mandeep Kishore, Proprietor, Shri Ram Jewellers, Gurgaon Seven to eight months ago a customer along with his wife came to the shop to buy gold jewellery but found my gold rates higher as compared to other jewellers. He told me

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In house promotion is the best promotion: Kamal Singhania

In house promotion is the best promotion: Kamal Singhania 0

🕔20:09, 3.Apr 2020

Kamal Singhania, Director, Abhushan (India) Pvt Ltd, Jamshedpur A first-time customer with a budget of Rs 1-2 lakhs visited the shop to buy gold jewellery. As per his requirement, we showed him few jewellery sets in 30-40 gram range from

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Winning over Difficult Customers through patience and determination

Winning over Difficult Customers through patience and determination 0 Updated

🕔20:23, 2.Apr 2020

Do you want to increase your sales? This post will definitely help you by giving a closer look at how different retailers used technology and various customer engagement tools to drive sales in retail stores. –Manoj Chakraborty   Bridging awareness

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4 Ways to Create Unique Customer Experiences

4 Ways to Create Unique Customer Experiences 0

🕔13:22, 6.Mar 2020

Many times the retailers have to think out of the box ideas and solutions to make the memorable shopping experience for their customers. In this post, The Retail Jeweller talks about four such memorable customer experiences shared by the jewellers.

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4 Ways to Handle a Difficult Customer

4 Ways to Handle a Difficult Customer 0

🕔19:12, 5.Mar 2020

Customer handling has become one of major challenge in today’s competitive world. It requires lot of patience and positive attitude from the retailers’ side. The Retail Jeweller brings about 4 exciting stories shared by the jewellers about their customer experiences.

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Retailers using technology and customer engagement tools to drive sales

Retailers using technology and customer engagement tools to drive sales 0

🕔15:59, 4.Mar 2020

Do you want to increase your sales? This post will definitely help you by giving a closer look at how different retailers used technology and various customer engagement tools to drive sales in retail stores. –Manoj Chakraborty Monetary incentives There

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Ranka Jewellers trains staff to be self-reliant perfectionists

Ranka Jewellers trains staff to be self-reliant perfectionists 0

🕔17:13, 3.Mar 2020

Jewellers with foresight see a lot of change happening in the industry daily and appreciate the value of continuous learning and unlearning of dated sales tricks. Read here to find more about Ranka Jewellers who has achieved an astounding 20-25%

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To be trusted by a customer is a greater compliment

To be trusted by a customer is a greater compliment 0

🕔19:35, 30.Jan 2020

A consistent and unique customer experience is what really makes a business stand out. It is often the little details that customers recall even more than the product they purchased or the service they received. The Retail Jeweller brings to

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