
With its debut studio on Camac Street, Rihaan Jewels steps into Kolkata’s contemporary fine jewellery market as a design-led extension...

From yoga to guided meditation, how jewellers across the country are prioritising workforce well-being Health-First InitiativeAVR Swarnamahal commemorated International Yoga Day by hosting a “Yoga @...

Jewellery brands across India are redefining their roles—not just as purveyors of beauty, but as active agents of social change. Thalassemia Support EventKhurana Jewellery House recently...

Across jewellery, tech, and couture, a new era of luxury celebrates creativity, purpose, and innovation. Emergence of AI-artRiyadh: Saudi artists, like Daniah Al-Saleh, are blending tradition...

From store expansion to skill-building, India’s jewellery retailers are prioritising people and progress. INCLUSIVE FINANCIAL EDUCATION INITIATIVEManubhai Jewellers recently conducted a financial planning session aimed at...

“I have moved from multitasking to focused execution. Doing less with more focus has improved my decision-making and leadership” Morning routine that helps prepare for the...

Batukbhai Jewellers’ 15,000 sq. ft. new store blends bespoke jewellery with high-end clothing under one roof. Identifying the market gap in Nagpur, the store satiates every...

Mahabir Danwar Jewellers focuses on training its staff to offer excellent customer service, firm in the belief that sales will be an automatic outcome of it....
Ideas to keep the counter busy… ‘We ensure 360-degree marketing of the brand’ We have started giving free insurance schemes to customers on the purchase of...

Retailers share anecdotes of going the extra mile to cater to customers’ unique needs, transcending geographical boundaries, and delivering moments of happiness and love through the...

Retailers recount touching stories of going above and beyond for their customers, fostering lasting relationships, and creating moments of joy and celebration through the art of...

The newly-opened 9,500 sq foot Talwarsons Jewellers store in Sector 22-D of Chandigarh stands out with its visual merchandising appeal, and its massive inventory in different...

Retailers recount touching stories of going above and beyond for their customers, fostering lasting relationships, and creating moments of joy and celebration through the art of...

Retailers share anecdotes of going the extra mile to cater to customers’ unique needs, transcending geographical boundaries, and delivering moments of happiness and love through the...

Kamal Jewellers’ consistent training has taught the staff to understand customer budgets in a round-about way while staying updated with the latest launches in other categories...

The 13,000 sq. ft Arjun Jewellers store at Mavdi in Rajkot boasts artisanal and responsibly created collections for avid jewellery buyers seeking greater value from their...

Retailers share anecdotes of going the extra mile to cater to customers’ unique needs, transcending geographical boundaries, and delivering moments of happiness and love through the...

Retailers recount touching stories of going above and beyond for their customers, fostering lasting relationships, and creating moments of joy and celebration through the art of...

Jugal Kishore Jewellers of Lucknow has found success not only by ensuring that its staff is knowledgeable while dealing with customers but also by teaching them...

Retailers recount their experiences in the course of going about business in their stores: Recently, an elderly gentleman visited our store to purchase jewellery for his...

Samarth Jaiswal, Director of Omara Fine Jewellery, feels hiring people from the same sector is a big challenge as experienced employees often tend to follow the...

Priyanka Vanjari, Head of HR, PNG Jewellers, describe show the legacy jewellery company applies the ‘happiness’ ideology to create an engaged work culture Historically, PNG Jewellers...

Does high value jewellery sell online? Do customers discover jewellers on digital? How do retailers service customers online? Here are some instances of digital advances in...

Anoop Bhatnagar Owner, New Swarn Taraash, Greater Noida A couple of months ago, an old customer came to the store to purchase jewellery. He came to...

Rajkumar Sarraf Jewellers of Ambedkarnagar, UP, trains the front face for the customer to be confident, well-groomed and engaging. Shivansh Raj Seth, Director Rajkumar Sarraf Jewellers,...

Various jewellers share tidbits about big sales that they made during and after the lockdown Risk of entrusting unsold jewellery to customer paid off A few...

Customised a special diamond ring for the client Around January, one of our old clients came down to the store. The client had recently gone to...

Lucknow-based Raj Jewellers wanted a complete transformation in their store operations, and staff training was of utmost priority this time. Maheep Raj Gupta, Owner, Raj Jewellers,...

Planned training is the most important responsibility of jewellers today. That is the only way to measure the growth of staff. As an organization, Baroda-based Narayan...

Leading jewellers share tidbits about big sales that they made during and after the lockdown Good publicity of jewellery Couple of months ago, a new customer...

Leading jewellers share tidbits about big sales that they made during and after the lockdown Recommendation worked like a magic Recently, one of my old clients,...

Kishorkumar Shah Director, Chandukaka Saraf and Sons, Pune ‘Thinking outside the box‘ Our gold and silver products were selling well, but our diamond products were not....

Vaibhav Gupta Owner, Totaram Maganlal and Sons, Hyderabad Shows and more‘ In 2019, we organised more than 30 successful exhibitions in gated residential societies. We made...

With the pandemic bringing normalcy to a halt, everyone is looking to redefine their sales practices. Gone are the days when buying jewellery meant tedious visits...

Leading jewellers share tidbits about big sales that they made during and after the lockdown Vinit Ajit BoraSimratmal Kundanmal Jewellers, Ahmednagar ‘Sold 200gm gold at pre-lockdown...

Leading jewellers share tidbits about big sales that they made during and after the lockdown Hemant SoniOwner, Roop Jewels, Sirsa, Haryana ‘A customer who was confused’...

Leading jewellers share tidbits about big sales that they made during and after the lockdown Amit SethOwner, Naresh Kumar and Sons Jewellers, Sonebhadra, UP ‘We made...
By – S A Sarfaraz – Managing Partner, LKS Gold House, Chennai When in the jewellery business, a lasting experience is what matters ultimately. What memories...
Geetika Chauhan, Store Manager Waman Hari Pethe Jewellers Indore It is a prerequisite in the jewellery trade to successfully meet customer satisfaction. But it’s not an...

In the race to outpace each other jewellers can fall into a trap laid, perhaps unwittingly, by pushy customers, and find themselves disparaging one another. A...