1. Privacy Policy

Retail Jeweller India is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit retailjewellerindiaforum.com or interact with our services.

Information We Collect

We may collect the following information:

• Name, email address, phone number, company/organization name
• Billing and payment information when purchasing event tickets or services
• Any information submitted through forms, registrations, or inquiries
• Technical data such as IP address, browser type, device information, and pages visited

How We Use Your Information

Your information may be used for:

• Event registration and ticket processing
• Sending confirmations, updates, and support messages
• Improving website performance and user experience
• Marketing or promotional communication (only with your consent)
• Compliance with legal requirements

Sharing of Information

We do not sell or trade your personal information.
We may share your data with:

• Payment gateways (e.g., Razorpay)
• Event partners or service providers
• Legal authorities when required by law

Cookies & Tracking

We use cookies to:

• Personalize user experience
• Improve website functionality
• Track analytics

You may disable cookies through your browser settings.

Data Security

We implement strict security measures to protect your data. However, no online platform is 100% secure; users share information at their own risk.

Your Rights

You may request:

• Access to your data
• Correction or deletion of your data
• Removal from marketing communication

Contact us for any privacy-related queries.

2. Terms & Conditions

By accessing or using retailjewellerindiaforum.com, you agree to these Terms & Conditions.

Use of Website

• Content on this website is for general information regarding our events, conferences, exhibitions, and awards.
• You may not reproduce, distribute, or modify any website content without written permission.

User Responsibilities

You agree not to:

• Misuse website features
• Attempt to hack, copy, or interfere with the site
• Submit false or misleading information

Event Registration & Payments

• All event registrations are processed through secure payment gateways.
• Prices are subject to change without prior notice.
• Your registration is confirmed only after successful payment.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or policies of those sites.

Limitation of Liability

Retail Jeweller India is not liable for:

• Technical issues, downtime, or interruptions
• Losses resulting from third-party failures (e.g., payment gateways)
• Errors, delays, or cancellations beyond our control

3. Refund & Cancellation Policy

Event Tickets / Registrations

• All purchases made on Retail Jeweller India Forum are non-refundable unless the event is cancelled by us.
• If an event is postponed, tickets will automatically be valid for the new dates.
• In case of cancellation by the organizer, a full refund will be issued to the original payment method.

User-Requested Cancellations

• No refund is provided for voluntary cancellations or no-shows.

Payment Gateway Charges

• Any convenience or payment gateway fees are non-refundable.

4. Shipping & Delivery Policy

(For digital passes, event badges, or documents)

• Most event communications, passes, or QR codes are delivered digitally via email or WhatsApp.
• Physical items (if applicable) will be provided on-site at the event venue.
• Delivery timelines depend on the event schedule and communication process.