Boost Sales
Sound and fury over a certificate
Sohil Shah, Owner, Star Jewellery, Surat
One of our regular customer bought a diamond ring from us. A week after the purchase, he called us, sounding very agitated and angry. He told us that we hadn’t given him the certificate. When we said that we had, he started screaming and shouting. He refused to listen to us. So, we told him that we will check thoroughly at our end and let him know. After a few days, he called and told us that he had found the certificate in his wife’s bag. He had not checked there and that’s why thought we hadn’t given it to him. We were much relieved. Later, he visited us and bought more jewellery from us.
With ‘Uncut Conversations’, Zaveri Bros Diamonds & Gold seeks to build deep, meaningful customer relationships
Thangals Jewellery celebrates International Women’s Day by recognizing employees at its all-women showroom in Dubai
Kirthi Diamonds’ new capsule collection is influenced by iconic characters and elements from Harry Potter films
Abharan Jewellers’ contest asks brides-to-be to document their in-store wedding jewellery shopping journey
India has overtaken China to become second largest diamond market: De Beers CEO Al Cook
US-based private equity firm Advent International to acquire Orra Fine Jewellery, say media reports
The House of Rose debuts in Mumbai with a 21,000 sq. ft. experiential concept space showcasing fine jewellery and luxury watch brands
Eminent jeweller Viren Bhagat sets up first global boutique in London’s Mayfair
Wide Angle4 weeks agoIndia has overtaken China to become second largest diamond market: De Beers CEO Al Cook
- Daily News1 month ago
US-based private equity firm Advent International to acquire Orra Fine Jewellery, say media reports
- Exclusive2 months ago
The House of Rose debuts in Mumbai with a 21,000 sq. ft. experiential concept space showcasing fine jewellery and luxury watch brands
- Wide Angle1 month ago
Eminent jeweller Viren Bhagat sets up first global boutique in London’s Mayfair
