A first-time customer came looking for a ring. Her budget was Rs 50,000. She looked at all the stuff that was on display but didn’t like any. She was getting restless. Our salespeople were trying to suggest other alternatives but
A customer who had bought jewellery from us wanted to return it as she felt the value was less than what we had quoted. She couldn’t find the receipt and was adamant that she had been cheated. We couldn’t do
My memorable customer was my dear friend Urmila Matondkar who decided to get her Mehendi Ceremony Jewellery from me. It was a starry affair and I only had 7-8 days to make the customized piece. Urmila had full faith on
A family friend brought his guest to our store to check out some jewellery. We knew that the family comprising of father, mother and daughter had come to window shop and not to shop for jewellery. They had in fact
One day a customer walked in and told us that he had come to buy nose pin. While showing him several types of nose pin, he started discussing various sort of jewellery design. Even though, he had come to buy
Sachin Kapoor, Owner, Satyam Jewellery House, Amritsar In this age of e-commerce, it is a surprise to meet people who still believe in the old way of shopping. We had advertised our new line of jewellery on Facebook and got
Mayank Agrawal, Owner, Kanhaiya Swarn Kala Kendra, Varanasi For the last many years, one NRI customer visits us every year without fail. Dr Hari Shanker Sharma, who lives in Sweden, always calls before he leaves for India. He tells us
Shefali Sawhney, Owner, Sawhney Diamond Passion Pvt. Ltd, New Delhi There is nothing more romantic than an old couple in love. Once, a beautiful elderly couple visited the store. We were particularly struck by the good-looking couple as it is
Cherry Sahni, MD, Diamond Tree, New Delhi A few years ago, a physically challenged girl was at our store with her family. She lived in the US where she was working and was on a visit here. There was another
Mohit Dunga, Owner, Royal Gems & Jewellery Pvt Ltd, New Delhi He has been a regular with us for as long as I can remember. What makes him stand out is the simple fact that he chooses to travel 200-300
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